Tag & Heuer Terms of Sale
Effective: [DD.MM.YYYY]
1. Contract Formation
Each purchase constitutes a binding agreement upon:
- Receipt of order confirmation email
- Clearance of payment verification
- Completion of anti-fraud checks
2. Product Authenticity
All timepieces are:
- 100% authentic
- Covered by International Warranty
- Subject to 10-point inspection pre-shipment
3. Pricing Structure
- Listed in USD (excluding taxes/duties)
- Price adjustments may occur for:
→ Limited editions
→ Vintage market fluctuations
→ Currency exchange variations
4. Shipping Protocol
- Domestic: White-glove delivery (Brinks armored transport)
- International: DDP (Duties Paid) for select markets
- Tracking: Real-time GPS monitoring
5. Returns & Exchanges
Governed by our Returns Policy:
- 14-day return window
- 45-day exchange period for sizing
- Non-returnable:
→ Custom engravings
→ Special order complications
6. Warranty Provisions
- Standard: 2 years (mechanical), 3 years (quartz)
- Extensions: Available via Care Program
- Void if:
→ Unauthorized servicing
→ Water damage beyond rating
7. Intellectual Property
Strict prohibitions on:
- Unauthorized movement reproductions
- Dial design copying
- “Tag & Heuer” trademark misuse
Full details in Heritage Charter
8. Liability Framework
- Maximum liability = purchase price
- Exclusions:
→ Normal wear/tear
→ Aftermarket modifications
→ Cosmetic aging of leather straps
9. Dispute Resolution
- Arbitration in Geneva, Switzerland
- Governed by Swiss Federal Code of Obligations
- Language of proceedings: English
10. Policy Updates
Registered clients receive:
- 30-day advance notice
- Digital archive access
- Summary of material changes
