Tag & Heuer Privacy Commitment
Last Updated: [DD.MM.YYYY]
1. Data Collection (Haute Horlogerie Standard)
We process only essential data for horological excellence:
- Identity Verification: Passport copy for pieces >$20,000 USD
- Ownership Records: Serial numbers, service history
- Wearable Data: (Connected watches only, opt-in required)
- Client Preferences: Watch complications, material choices
2. Purpose & Legal Basis
| Purpose | Data Category | Legal Ground |
|---|---|---|
| Transaction Processing | Payment Details | Contractual Necessity |
| Concierge Services | Purchase History | Legitimate Interest |
| Watch Registration | Serial Numbers | Legal Obligation |
| Collector Communications | Portfolio Value | Explicit Consent |
3. Security Mechanisms
- Encryption: AES-256 for all sensitive data
- Physical Protections: Biometric-secured Geneva data vaults
- Annual Audits: Conducted by Swiss Federal Data Protection Commission
4. Your Rights (Global Luxury Standard)
- Digital Dossier Access: Via Client Portal
- Movement Deletion: Request erasure of non-essential data
- Portability: Receive ownership history in COSC-certified format
5. International Data Transfers
- EU/UK: Protected by Swiss-US Privacy Shield
- APAC: Binding Corporate Rules with LVMH affiliates
- High-Risk Jurisdictions: Data never stored externally
6. Retention Periods
- Ownership Records: 50 years (heritage preservation)
- Service History: 15 years (mechanical longevity)
- Marketing Data: 3 years post-last contact
7. Connected Watch Provisions
For TAG Heuer Connected models:
- Location Data: Never stored beyond 24h
- Health Metrics: Immediately anonymized
- Third-Party Apps: Isolated data containers
8. Policy Updates
Changes communicated via:
- Encrypted messages to registered owners
- Version Archive
- Boutique notifications for VIP clients
